South Australia home to one of the first standalone virtual hospitals

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The Calvary Medibank Joint Venture, which delivers SA Health’s My Home Hospital service, has become one of the first standalone virtual hospitals delivering acute care to be nationally accredited to the National Safety and Quality Health Service (NSQHS) Standards.

My Home Hospital patients receive virtual and face-to-face care in the community.

The NSQHS Standards provide a nationally consistent statement about the level of care consumers can expect from health services. Assessment against the Standards includes consideration of a service’s standard of clinical governance, communication processes, medication safety and partnering with consumers.

Since its launch in 2021, My Home Hospital has provided care to more than 7,200 patients.

My Home Hospital provides hospital-level care to patients through doctors, nurses, allied health practitioners, x-rays and blood tests, medication and other support services. 

Integrated Care Systems executive director at SA Health, Jeanette Walters, said, “This is a great recognition of a service we know provides a positive patient experience. Becoming nationally accredited supports the continued development and growth of My Home Hospital bringing hospital into the home for more South Australians.”

Calvary Medibank Joint Venture executive medical director Dr Emily Kirkpatrick added, “We are proud to be accredited as one of the first standalone virtual hospitals in Australia delivering acute care. My Home Hospital is a great example of how health care providers can partner with government to deliver a patient-centric service that increases accessibility to healthcare and takes pressure off the health system. Our virtual hospital offering will help build a stronger and more sustainable health system, providing greater choice for patients in how their care is delivered.”