Remedy Healthcare extends telehealth and in-home services

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Australian company Remedy Healthcare has announced a range of new telehealth and in-home services to enable participating health fund members to receive or continue treatment and care at home.

Remedy Healthcare has been delivering telehealth for over 10 years via health coaching (HealthierMe), maternity support (Bump to Baby) and mental health (MindStep).

According to its clinical director, Dr Jeannie Yoo, the introduction of telehealth services for rehabilitation, physiotherapy, occupational therapy, exercise physiology and nursing support will enable eligible patients to continue receiving health treatment despite the restrictions created by the COVID-19 pandemic.

“Using our experience delivering first-class telehealth services, we’ve redesigned the way we deliver our traditionally face-to-face services to ensure eligible patients are able to receive quality treatment and support,” said Dr Yoo.

“By providing expert and clinical care over the phone or by videoconference, we are able to support the treatment and recovery of our patients in their homes, while effectively removing the risks presented by the COVID-19 pandemic.

“With the ever-evolving rules relating to social distancing and restriction of movement, it is more critical than ever for those needing treatment and health care to continue doing so, and to remain connected to expert support.

“This is just the first step for Remedy–our clinical design team is actively looking at new and innovative ways to support the physical and mental health wellbeing of our patients in this current pandemic climate.”

Remedy Healthcare said it is also offering new services that will allow patients to receive care in their own homes instead of a hospital.

Mike Hutton-Squire, the company’s executive general manager, said providing traditional hospital services in the home was not only more comfortable, convenient and flexible for patients, but can also contribute to better recovery outcomes.

“When you look at the example of rehabilitation, there’s growing evidence and consensus that for many people, home rehabilitation works as well or better than hospital-based rehabilitation,” said Mr Hutton-Squire.

“With elective surgeries currently being postponed, hospital beds at a premium and keeping people safe and supported at home, this care is more important than ever.

“As such, Remedy is excited to add cardiac and reconditioning rehabilitation to our existing range of nursing and allied health services in the home.”