Reform, consumers, trust, data and technology on PHIIA conference agenda

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The Private Health Insurance Intermediaries Association has updated the agenda for its 2019 conference.

The agenda is focused on the reform and future of private health insurance.

The one-day event, to be held in Melbourne on 13 February, has the theme 'Trust and the Future of Private Health Insurance'.

The conference at the Events Centre in Collins Street will be chaired by the ABC Health Report’s Norman Swan.

Speakers include Dr Rachel David from Private Healthcare Australia, Dwayne Crombie from Bupa, nib's Mark Fitzgibbon, Commonwealth Ombudsman Michael Manthorpe and the ACCC's Sarah Court.

Mr Manthorpe will speak on how sector reforms, which have granted more power to the Ombudsman, will change the way it operates.

Sean Gath, the former CEO of the Private Health Insurance Administration Council that is now part of APRA, will discuss the implications of the proposed Productivity Commission inquiry of the sector.

He will also participate in a panel discussion with Dr David and Mr Manthorpe on building consumer trust and implementing reform.

The agenda also includes extensive discussion of data and a significant focus on consumers and emerging technologies.

The full agenda is available online with registrations now open.