Medibank says it has been informed that the Office of the Australian Information Commissioner has decided to proceed with the investigation of the representative complaint lodged by Maurice Blackburn in November 2022.
The company said the OAIC advised it will proceed with the investigation of the representative complaint at the same time as the Commissioner’s own investigation.
Medibank said it continues to support its customers from the impact of the cybercrime through its previously announced Cyber Response Support Program, which includes mental health and wellbeing support, identity protection and financial hardship measures.