Medibank offers support for flood-affected customers in Townsville

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Medibank has announced it will offer support for flood-affected customers in Townsville and surrounding areas.

The insurer announced Medibank and ahm customers can suspend their policy for up to two years or receive financial support to cover the cost of their premiums for up to three months.

It says customers who have held hospital cover for at least three months and are in a flood-impacted area within the Townsville region may be eligible for the assistance package.

Over 2,000 homes have been affected by the flooding with a year's worth of rain falling in a single week. Thousands of homes remain without power.

Medibank said its customers can contact 134 190 and ahm customers contact 134 246 for more information.

It also said the Medibank Townsville retail store has reopened.