HCF wins product rating award for sixth consecutive year

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HCF Australia has announced it has once again been awarded Canstar’s national 'Outstanding Value Health Insurance' award.

This is the sixth consecutive year the company has been recognised with the award.

The national award was supported by 15 state-based awards, which demonstrate outstanding value for money across hospital, extras and packaged cover products for HCF’s more than 1.7 million members across Australia.

HCF CEO Sheena Jack said the award recognised the company's commitment to patients.

“As Australia’s largest not-for-profit health fund, everything we do is for our members. These awards make it clear to new and existing members they can have confidence HCF offers outstanding value in a competitive market,” said Ms Jack.

“We’ve grown significantly stronger than the rest of the industry over the past five years. Over the past year alone, we’ve grown 5.3 per cent compared to the industry average of 3.2 per cent.

“We are focussed on continuing to put downward pressure on premium increases while supporting the value of our products, so we can ensure members have access to healthcare that is more affordable, and high quality.”

Canstar analysed 2,735 hospital policies, 2,822 extras policies and 12,106 package policy combinations from 26 health insurers.

Canstar ratings manager Josh Sale said HCF performed strongly across the nation.

“HCF continues to provide outstanding value to Australians looking for private health insurance, with a suite of hospital and extras policies that have been tailored to suit a range of people with different health needs and at various life stages,” said Mr Sale. 

“HCF’s hospital cover, in particular, stood out in the research. Recent premium increases have been kept well-below market averages for HCF’s Bronze Plus and Silver Plus hospital policies. These hospital policies can be coupled with a range of HCF’s award-winning extras policies to suit many needs.”

HCF received the following awards in the 2021 Canstar Health Insurance and Star Ratings Awards:

National award

Outstanding Value – Health Insurance – Australia

State Based awards

Outstanding Value – Hospital Cover – NSW, QLD, WA, TAS, SA and NT 

Outstanding Value – Extras Cover – NSW, NT, TAS and WA

Outstanding Value – Packaged Cover – NSW, NT, SA, TAS and WA