Bupa providing relief for flood-affected customers in Townsville

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Bupa has joined Medibank in providing relief for flood-affected customers in Townsville.

“These are catastrophic floods and the people of Townsville and surrounds should have one less thing to worry about,” said Dr Dwayne Crombie, managing director of Bupa Health Insurance.

“We’ll provide eligible customers with three months premium relief and no out-of-pocket dental check-ups and cleans at Bupa Dental Townsville and North Queensland Family Dental until 1 June 2019."

Dr Crombie said the ex-gratia offer is open to all existing customers who held their policy at 1 February and who have received the Far North Queensland Floods Australian Government Disaster Recovery Payment.

Eligible customers can contact Bupa on 134 135 or at a Bupa retail outlet, he said, adding that its store at Stockland Townsville Shopping Centre is open usual hours for business.

People can lodge their application from 11 February 2019 until 1 June 2019. Customers are simply required to provide evidence of receipt of the Far North Queensland Floods Australian Government Disaster Recovery Payment from the Department of Human Services. Customers will be provided premium relief based on their level of cover as at 1 February 2019 and must have Extras cover that includes general dental to receive the dental offer.