Bupa commences operations under ADF Health Services contract

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Bupa has officially commenced operations for the Australian Defence Force (ADF) Health Services contract under which it will be responsible for supporting the provision of end-to-end health care to over 80,000 Defence personnel.

Bupa was awarded the contract in January this year with a six-month handover from the incumbent Medibank. Operations officially commenced on 1 July.

“Throughout the handover, our priority has been to ensure a smooth transition and continued health care to ADF personnel,” said Emily Amos, managing director of Bupa Health Services.

Welcoming the outcome in January this year, former BUPA CEO Richard Bowden said the insurer looked forward to "leveraging" its network of care providers to deliver health outcomes to the over 60,000 permanent and 20,000 reservist Australian Defence Force personnel.

“This complements the care we provide for more than five million Australians every day as both a health insurer and care provider through our dental, optical, audiology and medical assessment clinics,” he said.

“Our first priority is ensuring the people and processes are in place to allow for an orderly transition and continued health care to ADF personnel,” added Mr Bowden.