Bupa announces relief for flood affected customers in NSW and Queensland

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Bupa has announced it will provide hardship relief to its customers impacted by floods in New South Wales and Queensland.

The company said more than 7,500 of its health insurance members live in the flood zones around the Hawkesbury-Nepean, Clarence and Hunter rivers.

The company said customers who have qualified for the NSW and Southern Queensland Floods Australian Government Disaster Recovery Payment can apply to have their premium fees waived for three months while still being able to make full use of their health insurance policy.

Emily Amos, the managing director of Bupa Health Insurance, said she was devastated to see the impacts of the recent fllods after what had been a challenging year for so many Australians.

“In the aftermath of tragic events like this, the last thing people need to worry about is paying their household bills. We hope that waiving premiums for impacted members will give them one less thing to worry about during this difficult time,” said Ms Amos.

Customers can apply for the flood relief package through to 30 June 2021 and are encouraged to contact Bupa on 134 135, in store, or at BupaFloodRelief@bupa.com.au.

The company said its pet insurance customers whose insured pets require access to emergency boarding as a direct result of the recent floods can also apply to have those emergency costs covered until Monday 26 April 2021.